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South Portland:

42 Wallace Ave. South Portland, Maine 04106

• GPS:N43° 36.8718\',W070° 18.3936\'

• Phone:

207-775-6328

800-540-7098

• Fax: 207-775-0336 

 

Bangor:

2239 Odlin Road Hermon, Maine 04401

• GPS:N44° 46.8309\', W068° 50.5933\'

Phone:

207-942-6753

800-244-7382

Fax: 207-942-0007

 

 

THERMO KING OF PORTLAND

About us

C B Kenworth, Inc, incorporated November 1974, is a franchise dealer in South Portland for Kenworth, Evans and Thermo King; and in Bangor for Navistar, Kenworth and Evans. Presently with 88 employees, our South Portland location is 28,000 sq. ft. and houses our administrative offices, and Bangor is 16,000 sq. ft. Each location is located on 10 acres with ample tractor trailer parking .The company originally began business in a single rented office with parts and service being sublet by Chadwick BaRoss, Inc. In 1976 the demand for heavy truck service in the Greater Portland area precipitated our move to our present location at 42 Wallace Avenue, South Portland. Near the end of 1976 the same demands for heavy truck service in the Bangor area warranted the construction of a new facility on Odlin Road, opposite Dysart's Truck Stop.

Thermo King Corporation approached us in the spring of 1976 to become their Southern Maine distributor. During the first six months of our association, we sold more equipment than the prior dealer had sold in six years. We were able to reverse a very strong trend towards a competitive equipment. At the 1977 dealer meeting in Puerto Rico, we were named the national "Rookie of the Year" for our aggressive sales and service effort.

It has been our philosophy that good products and an aggressive Sales Department can make the initial penetration into the market area; however, it takes a properly operated service department to maintain a long term customer relationship. The Service Departments of both facilities are open from 7:30 in the morning until midnight; the Parts Departments of both facilities are open from 7:00 until midnight. Saturday the parts and service departments are open from 8:00 until 5:00. In addition, we are available the remaining hours on an "on-call" basis seven days a week. Each new customer receives a pocket phone directory with each manager's home telephone number so that we are always available to the customer. We're a warranty overhaul dealer for Caterpillar, Cummins and Detroit.

In 1980, C B Kenworth, Inc. purchased a local full line GMC dealer in South Portland. The franchise was terminated with the consolidation of GMC, White and Volvo in 1987. In 1988, C B Kenworth, Inc. acquired Leadbetter international and moved their operation into our existing Kenworth facility in Bangor.The International heavy and medium product line has added flexibility to our traditional markets by allowing us into the municipality and school bus market, as well as heavy duty.

During 1995, the management of C B Kenworth made the decision to re-enter the full service leasing area, and announced our association with Idealease Inc., January 1996. Twenty four hour service and fueling was established with a rental fleet of tractors and refrigerated trucks.

 Dedicated to leadership and quality as a source of medium and heavy truck, trailer and transportation services. Our goal is to be the best in Maine by focusing on the needs of the customer.

We will offer the greatest value to our customers by unmatched responsiveness - differentiated from the competition by superior customer satisfaction in our consultant and supplier roles for trucks, trailers and transportation products and services. Our efforts will be directed towards providing our services in the manner the customer desires, while maintaining our profitability.

We will accomplish this in an environment that enriches the quality of life for our most valuable resources, our employees. We will measure our success by the level of customer services, revenue growth, market share of all departments and the amount of profit achieved to assure our continued growth.

 

Superior Customer Service

We will meet the expectations and desires of the marketplace both external and internal, with the highest quality of goods and services.

Integrity

Our actions will be defined by the highest standards of business ethics, transacting our business with honesty and fairness.

Importance of People

We will deal with employees and those with whom we interact in the course of business with dignity and respect.

Team Work

We will work together emphasizing communication, participation and common goals.  Empowering our people and encouraging innovation, recognizing that it requires risk.

Communications

We will communicate clearly and fully our mission, values, strategy and goals throughout our organization.  We will strive to communicate clearly and effectively with our customers and suppliers.

Profitability

We recognize the importance of profits for the survival of the business.  In the interests of employees, customers and business partners, we will continually seek to maximize the profitability of C B Kenworth through increased innovation and efficiency, while continuing to provide competitive value added services.

Responsiveness

We will emphasize and reinforce actions at all levels that focus our employees on meeting their customers needs with unique and timely solutions. C.B.Kenworth recognizes the above values as being vital to the way we will conduct our business and participate in the marketplace and the community